Supporting Student Success with the Blackboard Retention Center

February 27, 2020

Alright, thank you all and welcome to
today’s workshop, Supporting Student Success with the Blackboard Retention
Center. Today, I’ll be talking about ways that we can measure how well our
students are doing in our Blackboard courses. My name is Peter Gowen, I’m the
Online Analytics Coordinator here at Faculty Development. Feel free if you
have any more questions later on to reach out to me, either by email or phone.
I’m always happy to answer everyone’s questions on Blackboard and the use of
blackboard in your own courses. Today’s workshop agenda over our lunch
hour here I want to talk about student success student performance here at NIU
the importance of that. Some of the resources that have here on campus to
help you when you’re teaching or your students in their learning. And then
we’ll dive into performance indicators. You know what do we think about in our
courses? The meat of the workshop today will be on the retention center in
Blackboard. If you use Blackboard in your own courses the retention center allows
you to monitor your students performance and reach out to them if necessary, so
we’ll go over a lot of those features, how you can do those kinds of things, and
finally customizing the retention center yourself. Because everyone’s course is
slightly different, so while it’s set up to go right out of the box, it may not be
perfect for your own class. So I’ll cover a little bit about what you can do in
the retention center in Blackboard to customize it for your own purposes. Then
finally we’ll wrap up with a few more resources that we have here on campus. So student success of NIU, Northern Illinois University, is currently one of many public universities which
unfortunately because of the budget situation has had to focus in really
really carefully on student success, student retention, these are great things
that we should all be concerned about regularly but obviously right now the
ongoing budget situation were a little bit more concerned than normal. There are
a ton of resources on campus that everyone hasn’t maybe already heard
about I wanted to highlight a few of these the Office of Student Academic
success is just one unit which focuses on these kinds of things. One thing they
do is at the very beginning of a student’s career here at NIU, they send
them an email to see if maybe they want to sign up for what’s known as MapWorks.
MapWorks is a suite of performance indicators that students can look at to
see you know where they might expect to have problems, as well as just
helping that campus understand you know who all’s here on campus, how well people
are doing stuff like that. So can help everyone here on campus kind of
understand how well people are doing and give students the opportunity to
initially think about where they may have problem points. Another thing that
the OSAS does is student success coaching. So every department here on campus or
every college here on campus as well as academic advising have these experts on
campus which can help students focus in on their own goals and their own plans
here on campus. So if students want a little bit of extra help and support,
these are the people to turn to if you’re looking for some kind of
referrals and some kind of individualized academic success coaching.
Another initiative has been the First- and Second- Year Experience so getting
students involved in campus right away letting them know what’s here available
on campus that’s what first and second year experience is all about. There’s the
UNIV 101 courses so most entering freshmen will probably sign up for you
on UNIV 101 course. It’s just a quick one credit course they take but it gives
them some initial idea about what it liked it what it’s like to be a student
here at NIU, different resources available to them like academic advising
on the Writing Center all those kinds of things how blackboard works it just kind
of gives them that initial idea about you know what it is to be a college
student here at NIU. Student Faculty Links is a mentoring experience
so if new students want to initially connect with an advisor or with a
faculty member here and campus they can do so they can sign up for student
faculty links and then these mentors will reach out to them and kind of get
them involved here on campus help them feel more welcome. If instead of faculty
one-on-one mentoring relationship they’d rather get connected with a peer though
there’s huskies get connected which will be able to line them up with students
who’ve been here for a while on campus you know different resources you know
the different opportunities for students to get involved in different activities
on campus. So taken all together there’s a number of resources we have available
to help students be connected with NIU, to help them focus on their own career,
hopefully be able to be successful, or at NIU, and ultimately um for the success of
the campus and for the state is well retain these students, make sure that
they’re sticking with their academics and they’re doing well overall on campus. Next thing I wanted to talk about
is just student performance in general and how we track things in our courses
and I’ve listed a few different things that people think of when they think
about tracking students and how well they’re doing in their own classes. What
is just simple attendance in class, whether or not that’s face-to-face or
online our students showing up even. In fact, the number one predictor of student
success a lot of the Learning Analytics community is focused on is just whether
students show up, so tracking attendance making sure that students are just
coming to class, they’re engaged with the material, is something that we all just
kind of do naturally we want to see from our students. Some very low performers
won’t attend class, some very high performers won’t attend class so that
can be mixed. But in general, student success attendance in class is one of
the biggest predictors of that. After that everyone just thinks of grades. I’ve gotten into my course, it’s the first few weeks, I may have given them a
quiz or two. They may had an assignment already. How well have
students done on these kinds of assessments, how well are they doing on
the different levels in the course. Grading is one of the biggest things
that will generally track in our own courses just to see how well students
are doing. You know they earned an A or a B or below. Often these are very
important for them going on to formally apply to a school or to apply to
graduate school things like that. So they’re always grades is always
something that we’re concerned about in our courses. After that’s just general
activity level, you know I have students not only shown up, not only are they
doing well on formal assessments but are they turning in work on time? Are they
doing all the little things that we ask of them in class? So have they you know
not only shown up but are they doing group work with the rest of their peers, or if this is an online course have they taken advantage of the different
discussions that we’ve opened up in the course Or submitted blog posts, things
like that. Are they behind on work? Have they missed a
bunch of deadlines? That’s a really key indicator about how well or how poorly
students are doing if they need extra help, if they need someone to reach out
to them for a little bit of extra support because if they have missed a
deadline, it’s much more likely that they’ll miss another one after that. All
of these are kinds of things that we would track in our own courses pretty
much automatically. Are there any others that people can think of though that I
haven’t listed here that you may own you may track for your own courses? I’ll give
people a second to type anything in a chat or if you want to since we’re
online in Blackboard Collaborate Ultra you could respond with your own
microphone if you wanted to. not seeing any comments so far I’ll give
everyone just a few extra seconds, in case they can think of anything and I’ve
covered the big typical ones right here. Alrighty, well if there’s nothing else,
good! So I covered at least the basics for everyone, the kinds of things that we
typically think about when we’re trying to focus on you know how are my
students doing, do they need extra support, that kind of stuff. So let’s
dive into the Retention Center itself. The Retention Center can be accessed in
a couple of different places within Blackboard. The first one is through the
global navigation menu. When you open up the global navigation menu by clicking
on your name at the top, you’ll see a number of different icons including this
one with an up and down arrow. If you click on that that, list out all of your
different courses here on the side, and if you click an individual one you’ll be
able to see a bunch of performance indicators listed out on to the right.
Another way to access the full Retention Center though, if you wanna get access to
everything, is through your own course, You’ll see I’ve taken a snippet of a
screenshot here. There’s the course menu and red at the top and then down below,
the course management control panel. Under the evaluation section, you’ll see
a link to the Retention Center itself. Once you open that up, then you’ll be
able to see a number of different features that let you monitor both the
class as a whole as well as individual students which will take a look at here
shortly. The Retention Center though is built on a number of building blocks
known as rules. You’ll see very much like what I mentioned earlier, there’s a
rule for the different kinds of things that people just naturally try to
monitor anyway. So there’s this course access rule which is kind of the same
thing as attendance for a face-to-face course. There’s a grade rule for
monitoring how well an individual student is doing relative to the rest of
the class. An activity rule which is much like class
dissipation. And finally a miss deadlines rule, to let you monitor how all students
are doing or if they’re falling behind in your work, things like that. Here as
well I’ve listed the defaults for each of these, so as I mentioned initially the
Retention Center is automatically set up for you with a number of default rules
here to help you monitor your own class. These are just the ones that are
initially set up you can tweak them to your own liking, you can add extras. We’ll
go over some of that a little bit later on, but here are the default. So, initially
there will be a last access rule set up such that it monitors people and it
triggers a risk alert if a student hasn’t logged into your course in more
than five days. Now, if you’re not using Blackboard for a whole lot, that may not
be terribly useful. Maybe it’ll set it up much longer, maybe you’ll just remove it
entirely or if you expect your students to be logging in every couple of days to
be able to fill out discussions in the discussion forums, or quizzes, or things
like that. Maybe you’d even set this down to two or three days. For grades, I check
to see whether or not the total column a student does twenty-five percent below
the class average. So if the class average is say an 80, but a student is
getting a 55 or lower. They’ll be shown as “at risk” within the table which we’ll
look at in just a second. There’s also an activity rule, so how often are you
students logging in, engaging in discussions in the discussion forums,
things like that. If their activity in the last week is twenty percent below
with the entire course average, so they’ve just visited the discussion
forums once whereas the rest of the class has been in there, say you know
four or five times over the last week. Then they’ll be shown as at risk you
know they’re missing something along the way they haven’t engaged in class as
much as you were expecting. And again, this can be tweaked towards better
suit your own purposes. And then finally, another big one a miss deadlines rule.
This one triggers if a student misses any deadline once, ever. So if they’ve
missed one deadline by more than I’ll here zero days if they miss any
deadlines they’re automatically seen as at risk. And again, all of these can be
customized. Okay, so what is the retention center itself look like? Once you
actually open up the full retention center, you’ll see a screen much like
this. Now here we’ve played around with some phony accounts. You’ll see like
William Shakespeare or Napoleon Bonaparte, not actual people. This isn’t
real live student data, but we logged in with these fake accounts, just to kind of
generate a little bit of an idea of what it might look like in your own course.
Here initially you get this bar at the top which lets you know how many
students have missed any of the different kinds of risk alerts that
might be set up. Any of those rules that might be set up. So here we can see that
three students triggered a grade alert and 15 triggered and access alert. So it
looks like a number of students haven’t logged in in quite a while. That may be something concerning or it may not depending on how you set your own up and
then underneath that we get the actual table which lists all of the students,
whether or not they have triggered any of the rules, and if they have triggered
any of them, which ones seem to be most at risk here at the top. So you’ll notice
Alexander Bell and William Shakespeare. They’ve triggered to rules and it’s
possible that there are much more at risk on say one of these grade alerts, so
you’ll notice all of the rest of the students in the class it just triggered
one or the other, so they’re not seen as being quite at risk. This lets you see a
snapshot of your entire course at once. It can give you a better idea about how
well or how on track your entire class is at the same time. This lets you get a
good idea of maybe who needs a little bit more support in your own course, or
it could give you some indication that maybe your students in general just
aren’t getting something. Maybe they’ve missed a deadline but it
was for an assignment that they couldn’t find in the course, something like that.
So it can give you a little bit more insight into how your students are using
the course as well as how well they’re doing to. After the table which lists
your entire course though, you are allowed to be able to monitor a few
individual students. This can be good to do if for instance, see here we have
Robert Frost who’s a very high performer in your course so they’re doing really
well, maybe they were- maybe there was someone who wasn’t doing well before
that you wanted monitor or maybe they were someone who’s doing really, really
well right now and you just want to keep an eye on them. But you can monitor
anyone you want so here’s Alexander Bell, one of those people who wasn’t doing
potentially very well. You’ll notice that they’re grade that they triggered they
were almost 40% below average. So they’re- they’re really in need of some extra
assistance and support in their course the people you monitor our people you
set up your so for any of these students here you could have add them to this
monitoring window to give you some quick access to them initially so you don’t
have to view their individual reports. All that we’ll look at in just a moment
though. Okay, underneath the table and underneath the individual students that
you’re monitoring is an overall activity window into your own course. So here you
can see assignments that you’ve added to the course, the discussion boards that
you’ve created, blogs that you’ve added, announcements that you’ve posted
recently giving you an idea about all those assessments which are current
which your students should be working on right now, how much activity has been
going on in each of these and how recently you’ve contacted the- the
students in the course to. You’ll notice that there’s also this little course
design area so it will let you know when was the last time that you added
anything to the course. Which can be very handy both of these learner support
areas giving you a good idea about how often you’ve been involved with the
students in your course. So not only can you track all the different activities and the different kinds of things in the level of activities that your
students have in the course but also your own activity in the course give you
a better idea about okay you know I need to stay involved with my students. How
involved am i staying? So all this combined do a window into your student
success, the feedback, how much everyone’s been engaged in the course which is very
very handy. You are able to drill down a little bit farther though, so here we can see in this table. In the risk table. I clicked on Alexander Bell’s grade alerts
and after doing so I’m given all a list of all the different alerts that they’ve
triggered for grades. So if I had set up multiple you would actually see multiple
entries here. There’s just one right now and then how well they’ve done on each
of those. So there was just the default grade rule, 25 percent below
class average. You can see that there unfortunately way past that, there at
39.25 percent as well as I’m showing you the overall
grade and where they fall relative to the class average. So the class average
was about 80. Unfortunately they’re at a 41 right now which is really not
great. You can see that this window also gives you the ability to quickly set up
a monitor for them or to contact them which will look at a little bit more
later too. So this lets you very quickly get into your course look at the
students, click on the different rules here and see which ones they’ve
triggered and why. If you want to look at as student themselves though, you can just click on their name and you’ll be taken to a page where it lists all of
the details for that student as well as a few extra things. So here I clicked on
Henando Cortez. I noticed that they have been flagged as being at risk. The rule that
they had triggered was a great alert and this one’s not very good either. So I can
see that they’re 47 percent below average. If any other rules have
been triggered for them, they would also be listed in this table and we would see exactly why they had triggered that particular alert. You
can also see at the time that they last triggered it too. So you notice that with
Hernando, he had triggered it just 40 minutes ago in this particular course.
Below all the different risk factors for your students you’ll also see a list of
all the times that you reached out to that student, which can be very handy
later on if you need to go back and see all of your different conversations with
them. You can also add private notes for students so maybe you know I plan on
following up with them in office hours at a particular time or this student
didn’t turn in a particular assignment, things of that nature which you just
want to- notes that you want to add to help monitor how well your students are
doing in your course. So this gives you a little bit better than go of a window
individual student whereas on the previous screen the entire risk table
showed you your class at once. From here as well you can also set up monitoring
for an individual student. You can add them to that monitor window on the main
retention center screen as well as contact them through the built-in email
function in Blackboard, just as you could on the rules alerts a details box. So communicating as well we already looked at about two different ways that you can
communicate with your students. On the main Retention Center screen, if you
click any of the little alert boxes for an individual student you can set up
monitoring as well as notify them through email or if you’ve clicked on to
an individual student you can notify them through email on that page as well
and what do you do so it sends them an email through the standard send email
feature here you can see you can add the subject and you can add a message and
you can send that through Blackboard. That’ll contact them at their standard
blackboard email account which for students should automatically be theirs
zID email. When you do so again that will be added to the notification history
between you and that student on the individual student’s page. So
the whole idea is monitoring students and then communicating them and reaching
out to them whenever necessary. Maybe this could be a high-performing student
to not only someone who has fallen behind in some way but if they’ve done
really well you could reach out to them and give them a little bit of extra
encouragement. You know, good job, thank you for your engagement in class, or
helping out with other students things of that nature too. Okay so now I want to
talk a bit about customizing the Retention Center. So we already looked at
the Retention Center different rules I mentioned, all the default rules that are
set up, but when you’re in here you know maybe that 25 percent below
class average, you want it to be a little bit narrower or instead of narrower you
want to be a little bit wider depending on how many assessments there are in your
course, or how many points there are for each of those, or for all the different
rules you can actually tweak those. Once you’re on the mean Retention Center page,
you’ll see a dark grey button labeled customize in the upper right-hand corner.
Clicking that will allow you to add or modify all those different activity
rules and here we are on that page you’ll see a list of all of the
different rules here that have been created and that have been monitored.
There are the different default rules, which if you hover your mouse cursor
over them you’ll see a little gray drop down icon. If you click that you can go
in and you can edit or even delete any of them that you want and here you’ll
see a list of all those that I’ve added to my practice course so there are the
four default rules that were set up for me. Then there’s another one that I
wanted to add as well, I named it “high flyers” based it on a grade rule and said
instead of the standard default grade rule being- if a student falls below the
class average by 25 percent I instead wanted to notify myself if any
students are above the class average by 25 percent. So maybe I reach out to them and I ask them you know I’ve got
some other people in the class that might need a little bit of peer support.
These are the people that I might want to identify to help me with the rest of
the class. They’re getting material, I know that they’re doing a really well. I
want them to help out a lot their peers in the course. So I can set up instead of
a poor performers rule instead a very high performers rule. You’ll notice too
that in all these different rules I’m allowed to designate whether or not they
are flagged in a risk table. So by default, let me go back a screen. By
default, the risk table shows me any students here, flags them if they hit any
of these rules but I don’t have to enable that particular feature. Instead
with any rule I can decide whether or not it shows them as at risk in the risk
table. So for my high performers, I don’t want to show them as at risk instead I
just want to use this rule to monitor how they’re doing in the course. Okay, so
once we’ve gone in and we’ve decided we want to add new rule, I look at the rules
list and then above it I click on this Create Rules button and then that’ll ask
me which of the different four- four different kinds of rules I want to set
up. For each of those things they can be customized in a number of different ways.
Here’s just one example that I’ve added and this is a course access rule. This
one’s really really simple here you can see all it requires is just a name and
then how many days since students last accessed the course. So by default we have
one that’s based on five days since last accessed but maybe I am not as
concerned about that five days. Maybe instead I want to bump it up to say 10
or 15 days, I could create a second rule for my course. I could leave the original
rule but decide to not include it in the risk table. We’ll look at what happens
with that if you decide not to add particular rule to the risk table. So
maybe it’s only slightly risky if students haven’t logged in in the last
five days but i do want to include it in the rest table if they haven’t logged in
within the last 15 days and once I’m creating the rule I can decide whether
or not it’s included in the risk table just by clicking these little yes or no
check buttons and then after I’ve gotten through conferring this particular rule
I just click the submit button and then it will add that rule to my list here
and it’ll begin tracking in the risk table. Okay, a few of the features with
the individual rules themselves here are all the different things that you can
set up for the different rules so the course access one I already mentioned
it’s a number of days since a student last accessed the course and you can set
up multiple of them, as I mentioned. You’ll want to configure this primarily
when you’re your class is being mostly or largely online that’s when it’s
really most appropriate for a course. If you only post your syllabus, or if you
only run say a midterm or a final in your course, it’ll be a little bit less
risky, I mean if a student hasn’t logged in since the mid way of the semester and
they only now have to turn in a final paper, or fill out the final exam online.
You’re not going to be terribly worried that your students haven’t been logging
in the last five days or so, something like that. So you may want to uninclude it
from the risk table. You may want to tweak it and say it’s only our students
are only seen as at risk if it’s say 30 days since they haven’t logged into the
course to check their grades, or something like that. Other than the
course access rule the grade rule is one that can be very extensively customized.
You can decide whether or not a particular column is the one that’s
being tracked. By default, it is the one that’s set to the external grade column
which by default is the total column for your course, but if your column if
one you want to track overall in your course is instead the weighted total
column. You’re not using the standard total column but you’ve set your final
grades up in a different manner, you would want to track that one or you
could track multiple so you could track the overall total in your course.
Checking to see whether or not the students are doing well overall but you
could also if there’s a very large paper or test in your course. Maybe you want to
track that as well so you could designate in another rule and track
another column in the Grade Center to see how well your students are doing
against that one too and then as I mentioned you can track whether or not
students fall above or below here either a specific grade point. So by default
grading rules are set up to track against the class average but maybe you
want to change that and you want to say whether or not students aren’t doing
just relative to their peers but overall where you think students should be in
your course or if there’s particular worrisome grade percentage so I could
say you know I want to make sure that my students are doing at least say an
80 percent in my course on a major research paper that I have set up. I can
actually define a grade rule very specifically just for one assignment.
Instead of looking at the overall grade for everyone in the course so lets me
tweak things a little bit more within my course, customize it really to how I
think my students will or should be using my course engaging with the
materials and how well they should be assessed on all of that activity.
Otherwise course activity and another very simple one within your own course
and here it defines how many days, weeks, months has been, how much your students
are really engaging with material in your course. So how many times they’ve
logged in, how many times they have posted in the discussion forums. You can
track that over a period of time. There’s also missed deadlines which is
another really important one if you have a lot of important content in your
course, a lot of important assessments in your course. You can see how all your
students are doing and you can track that either overall, how many overall
deadlines your students have missed or if there’s a very important deadline
that they have coming up again like some kind of research paper or if you deliver
your midterm online. Whether or not they miss one of these very large formal
assessments. You can track those too. If you’re tracking overall miss deadlines,
you’re allowed to specify how many deadlines over how many days they’ve
missed these deadlines so if a student goes in and they miss say two deadlines
over five days all of a sudden they’re missing quite a bit of content in my
course although for someone else maybe you aren’t delivering that much over
your course so perhaps you just track a specific deadline and you just want to
make sure that your students are not missing it by more than one or two days,
something like that, because often will let our students- give our students leave
a little leeway here there by a day or two, something like that. Finally as I
mentioned you can decide for all these different rules you might want to set up
in your course in the retention center you can decide whether or not they’re
added to the risk table so the risk table will give you an idea about how
your class is doing but it flags everyone that misses any of these
included rules, so it should only be enabled on each of the rules if you
think that these are things that are very important for your students and you
want to make sure that their performance hinges on that that you’re tracking
those. Okay, so what happens if you don’t turn on one of these rules. So the
overall risk table here it lets me see who’s triggered which rules but if the
rules aren’t ones that will be flagged in the table, there’s a box underneath
the individual students that I’m tracking which shows me how many
students have triggered different ones. So here we can see I set up a different
rule I can see on how many students are actually doing ten percent above the
class average. So I can get an idea okay here are my students who are doing
poorly and so far as grades are concerned, but I can also get an idea for
how many students in my course are doing really, really well too. So here I’ve got
20 students who are above the class average by ten percent, which is kind of-
kind of cool if I have say 40 or 50 people in my class that’s quite a few
people who are doing pretty well in the course. So I know that a lot of
students are on track, a lot of students are doing well but at the same time
there are a few who have been falling behind, who I may need to reach out to. Okay that was a very quick demonstration of the Grade Center itself. I just wanted
to at this point ask are there any questions about how the Grade Center
works that you may have or how the Retention Center works you may have
about the retention center, any customization or anything that you want
to see. I want to quickly do a small demonstration of the Retention Center
briefly afterwards. So open up the floor here for our participants. Any questions
about the grades or about the Retention Center itself? Again, the Retention Center is a great
tool that we have automatically built into Blackboard to be able to monitor
our students performance, both poor and good. Okay, since I’m not seeing any other
questions immediately, want to go on and quickly do a small demonstration of the
Blackboard Retention Center. So I’ll go ahead and open a course up here and get
ready to share my screen with everyone. So let me go ahead and get Blackboard
open. Just so you can see- you all can see what this looks like. Oh. Okay, it says I’m
sharing but for me it’s a blank screen right now, is everyone seeing Blackboard
or not? No. Unfortunate. Okay, let me stop and restart this then. Just a green screen yet was showing that to me too. That’s interesting. And I know they’re
constantly working on Blackboard Collaborate Ultra, so it’s possible
things just aren’t working quite correctly right now. Let me try this once
more. Okay, I’ve got a green screen again which I assume means for everyone
else that having some difficulties. Same. Okay. Let’s give it a minute. We can
certainly give it a little minute here. Otherwise I may try opening it up in a
different browser. Let me try that. Try sharing something from a different
browser, maybe that will help. Okay, so i have opened up an extra window
and a different browser here, let me try sharing that really quickly. Well that’s
better but I’m still not seeing. Does it look like a blank window for all of you?
Again, thank you to my participants here for chatting with me. Well, white screen.
Okay, well that is unfortunate but that’s fine I just wanted to quickly
show how we set those alerts up but since we’ve already kind of looked at
that in the screenshots themselves that may just have to suffice for today.
Alright, if there are any questions that you have again, you can reach me. I would be
happy to sit down with anyone to and walk through all of this. Instead, I’ll
just get back to my presentation. Okay. Already. Okay, any other questions about
the retention center, its use or let me throw this out to my panel here. Can you
see yourselves using this in course? Are there any ways that you think you
might want to tweak some of the alerts for your own course and why? I’m really
curious how you all might use this in your own courses. Okay, yeah can we print a report in the
Retention Center? Not within the Retention Center itself, it has no
reporting features built in. It assumes that you just use that dashboard screen
to kind of monitor all of your students there at once. However, there are instead
reports built into Blackboard which can give you an idea about class activity,
grades, that kind of thing. That’s a really good question. Let’s see if I can
find some help material on those really quickly. Could also share that. So yeah
instead, actually, let me point those out. I do have a screenshot where we have
some of those listed. Let me pull that one up. Otherwise any other questions, on the Retention Center? I’m going to pull
up a screenshot here of accessing the Retention Center from earlier you’ll
notice that there is a incentive just a link for the Retention Center under
evaluation. There’s also a link to the course reports and from there, there are
a number of reports similar to the rules within the Retention Center. So there’s a
course activity report. There is also an assessment report to see how all your
students are doing relative to each other, which you can then click on their
individual names to get a list of all the different assignments and their
grades for each. That generates a few extra graphs and charts and it’s
automatically printable to PDF for you. So kind of similar to what you’re asking
about here. So while the Retention Center doesn’t automatically generate some of those reports, there are reports available under the course reports link. Okay, any other questions on our Retention Center? Otherwise, I wanted to end this hour by mentioning a few other resources
that are available here at NIU for your students. Definitely things to be aware
of here on campus. There are so many resources for them which can help them
succeed at NIU in their classes as well as beyond. So there’s the Academic
Advising Department here at NIU. Most schools most departments do have their
own individualized advising but there is also on the university-wide Academic
Advising department to which can help students. Route students to on different
avenues, refer them to places and help them as well so they can get
individualized help for their own career here at NIU. There’s also the ACCESS
Tutoring department so if students are looking for individual tutors, I would
definitely route them to the ACCESS tutoring. Your own departments may have
special tutoring for your classes too but there’s also ACCESS to be aware of.
If students are writing papers for your classes, one thing that helps pretty much
everyone here on campus is the University Writing Center. A lot of us
will write papers at different times throughout our careers here and the
University Writing Center can help at any level from research papers just
getting started with that to you know formatting of thesis or dissertations. A
great resource for a lot of the international students here on campus to
whose language isn’t- whose first language isn’t English. So a wealth of
experience and a wealth of help is available at the University Writing
Center and also the Deacon Davis CHANCE Program here on campus. So if students
who haven’t performed particularly well in high school still want to try to get
in to NIU, the CHANCE Program offers a lot of individualized support for those
students so I definitely i’ll let them know about that too. Often they’ll be
contact when they first apply to NIU and when
application is going through, you know, will people look for students who look
like they just might need a little bit of extra support to succeed here so
CHANCE often reaches out directly to them. Are there any other programs here
at NIU that you can think of that would greatly help students succeed throughout
their careers? I just listed a few and just briefly talked about a number of these but there are so many sources here at NIU. Either in your own departments or
overall Must have hit the highlights then, that’s fine. Hopefully I’ve given everyone a good idea about student success here at NIU,
all the resources available and hopefully covered something that was
interesting and useful for you all today. One small resource that’s built into
blackboard itself that’s automatically available and it’s customized
customizable for your own purposes in the Retention Center. So thank you all
again for joining me here over the lunch hour and if you have any other questions
about the Retention Center, Blackboard in general, teaching with technology here at
NIU, please feel free to reach out to me. I would love to help. That is my contact
information there. Please feel free to get in touch with me, love to help.

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