How to measure patient retention
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How to measure patient retention

March 7, 2020

The number one metric you want to measurein your practice is patient retentionhere’s whyit costs 5 to 25 times moreto acquire a new patientthan it does retaining an existing patientif you have a 10% new patient growthbut then have a 20% patient churn rateyou’re decreasing your patient volume year over yearyou have to identifywho is at risk to leave your practicenot only thatbut you need to identify why they’re leaving
your practice
that’s where we come inwe provide you with the insightsand the analytics that you needto grow your business and retain these patientscheck out more of our videos to learn abouthow you can protect your online reputationand grow your practice

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